CAMPAIGN MANAGEMENT AND OPTIMIZATION
Social media for brands becomes more crucial and competitive every day and networks continue to advance their advertising platforms to meet the needs of many types of businesses.
Trellist develops end-to-end social media advertising campaigns for our clients, setting clear ROI goals and testing content to find the right balance of message and visual for the medium. We’ve also helped clients with user generated content (UGC) campaigns and influencer marketing strategy and campaign rollouts.
While we work with brands of all varieties, we’re especially agile working with regulated industry and B2B clients, helping them break into a space typically dominated by retail and consumer goods companies.
SOCIAL CUSTOMER CARE
Trellist helps B2C and B2B clients develop customer care frameworks for social media that are scalable and an extension of the company’s core customer service philosophy and operations.
Whether it’s improving response time on Facebook or finding more efficient ways to route inquiries to your sales and product specialists, our team can help.
SOCIAL LISTENING
Social listening helps businesses across various industries track key conversations happening on social media regarding your brand, your products, or the broader space in which you operate.
Data mined from social media is candid and in-the-moment, providing a unique layer of insight to add to your overall data picture.
Whether your goals are brand- or benchmark-oriented, Trellist can help you develop a social listening program that keeps you aware and lets you take action on insights.
EMPLOYEE ADVOCACY
In today’s business environment, content is king. Your employees play a critical role as ambassadors in your company’s journey to be social and content-driven—the more prepared they are, the better the results will be.
Trellist has experience creating bespoke programs for Fortune 500 clients that bring together the power of the company’s brand and the unlimited potential reach of its employee base.
Increased brand-awareness and recruiting ROI are all possible through the right employee advocacy program. We can help you get started.