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SOCIAL BUSINESS

SPREADING THE WORD

Combining a broad range of capabilities and experience, we help enterprises integrate Social Business into their company’s operations, marketing, and culture.

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What we do

SOCIAL MEDIA STRATEGY

Since 2012, the experts at Trellist have put social media strategies and roadmaps in place for clients across financial services, manufacturing, technology, consumer goods, and more.

An optimized strategy is your guiding light, and allows your company to evaluate ROI by laying out clear objectives and KPIs for your social media program.

CAMPAIGN MANAGEMENT AND OPTIMIZATION

Social media for brands becomes more crucial and competitive every day and networks continue to advance their advertising platforms to meet the needs of many types of businesses.

Trellist develops end-to-end social media advertising campaigns for our clients, setting clear ROI goals and testing content to find the right balance of message and visual for the medium. We’ve also helped clients with user generated content (UGC) campaigns and influencer marketing strategy and campaign rollouts.

While we work with brands of all varieties, we’re especially agile working with regulated industry and B2B clients, helping them break into a space typically dominated by retail and consumer goods companies.

COMMUNITY MANAGEMENT

You work hard to establish a follower base on social media, so it’s critical to be responsive and keep them engaged. Community managers at Trellist take on frontline, day-to-day engagement with followers and prospects, delivering the brand personality and commitment that customers expect.

Additionally, our team understands the sensitivity of potential reputational and crisis scenarios on social media. We’ve developed best practices to escalate and triage the tough and unexpected conversations that can occur on these networks.

SOCIAL CUSTOMER CARE

Trellist helps B2C and B2B clients develop customer care frameworks for social media that are scalable and an extension of the company’s core customer service philosophy and operations.

Whether it’s improving response time on Facebook or finding more efficient ways to route inquiries to your sales and product specialists, our team can help.

SOCIAL LISTENING

Social listening helps businesses across various industries track key conversations happening on social media regarding your brand, your products, or the broader space in which you operate.

Data mined from social media is candid and in-the-moment, providing a unique layer of insight to add to your overall data picture.

Whether your goals are brand- or benchmark-oriented, Trellist can help you develop a social listening program that keeps you aware and lets you take action on insights.

EMPLOYEE ADVOCACY

In today’s business environment, content is king. Your employees play a critical role as ambassadors in your company’s journey to be social and content-driven—the more prepared they are, the better the results will be.

Trellist has experience creating bespoke programs for Fortune 500 clients that bring together the power of the company’s brand and the unlimited potential reach of its employee base.

Increased brand-awareness and recruiting ROI are all possible through the right employee advocacy program. We can help you get started.

Since 2012, the experts at Trellist have put social media strategies and roadmaps in place for clients across financial services, manufacturing, technology, consumer goods, and more.

An optimized strategy is your guiding light, and allows your company to evaluate ROI by laying out clear objectives and KPIs for your social media program.

Social media for brands becomes more crucial and competitive every day and networks continue to advance their advertising platforms to meet the needs of many types of businesses.

Trellist develops end-to-end social media advertising campaigns for our clients, setting clear ROI goals and testing content to find the right balance of message and visual for the medium. We’ve also helped clients with user generated content (UGC) campaigns and influencer marketing strategy and campaign rollouts.

While we work with brands of all varieties, we’re especially agile working with regulated industry and B2B clients, helping them break into a space typically dominated by retail and consumer goods companies.

You work hard to establish a follower base on social media, so it’s critical to be responsive and keep them engaged. Community managers at Trellist take on frontline, day-to-day engagement with followers and prospects, delivering the brand personality and commitment that customers expect.

Additionally, our team understands the sensitivity of potential reputational and crisis scenarios on social media. We’ve developed best practices to escalate and triage the tough and unexpected conversations that can occur on these networks.

Trellist helps B2C and B2B clients develop customer care frameworks for social media that are scalable and an extension of the company’s core customer service philosophy and operations.

Whether it’s improving response time on Facebook or finding more efficient ways to route inquiries to your sales and product specialists, our team can help.

Social listening helps businesses across various industries track key conversations happening on social media regarding your brand, your products, or the broader space in which you operate.

Data mined from social media is candid and in-the-moment, providing a unique layer of insight to add to your overall data picture.

Whether your goals are brand- or benchmark-oriented, Trellist can help you develop a social listening program that keeps you aware and lets you take action on insights.

In today’s business environment, content is king. Your employees play a critical role as ambassadors in your company’s journey to be social and content-driven—the more prepared they are, the better the results will be.

Trellist has experience creating bespoke programs for Fortune 500 clients that bring together the power of the company’s brand and the unlimited potential reach of its employee base.

Increased brand-awareness and recruiting ROI are all possible through the right employee advocacy program. We can help you get started.

Why work with us

Social Media is a tool your business should be using, and we can help you take the full advantage. Our Social Business experts specialize in choosing the right channels and targeting the correct audiences to incorporate into your unique strategy. Together, we’ll turn new connections into long-term customers.

Neil Dougherty

Digital Marketing and Social Business

A strategic consultant with 15 years of experience in politics and financial services, Neil currently leads Social Business at Trellist, architecting service offerings and solutions that help clients harness the power of social networks in their business strategy.
Elyse Altiere

Social Content & Community Management

Elyse creates and curates compelling social media content for Trellist clients across a number of verticals, while also monitoring and managing their unique social media communities on a daily basis. 

Molly Hopkins

Social Business

With experience in both sales and social media community management, Molly partners with clients for social strategy development and manages projects to a high standard and within timelines and budgets. Molly also provides critical quality-assurance expertise, ensuring that all social content is accurate, effective, and aligned to the client’s brand and social business goals.
Jessica Fontana

Data Analytics and Strategy

Jessica helps Trellist clients connect the dots between posting and performance. With rigorous attention to detail and a creative approach to presentation, she translates complex social media data into simple and actionable learnings. 
Daniel Golden

Business Analysis

At Trellist, Daniel plays an integral part in a variety of social media, digital marketing, and reporting projects. A proven data-driven sales and marketing analyst, he utilizes the power of measurement and testing to enhance and optimize our clients’ marketing strategies.

Tyler Holloway

Account Management and Consulting

Tyler demonstrates his experience as a project manager and strategic consultant through his project leadership and development of high-performing marketing, branding, and technology solutions for large and small clients. He holds two M.B.A. degrees with concentrations in Marketing Management and Organizational Leadership.

About Trellist

Trellist is a professional services firm delivering performance-driven business solutions that are flexible, innovative and optimized to maximize efficiency and return. The firm consults on, and integrates, data with marketing, design, technology and digital services for clients at the global, national and regional level. Trellist utilizes a unique approach to business—from the firm’s employee-shared structure, to how it partners with its clients. 

Wilmington - Corporate HQ

117 N. Market St.
Suite 300
Wilmington, DE 19801

302.778.1300

Philadelphia - Navy Yard

4747 S. Broad St. Bldg. 101
Suite 233
Philadelphia, PA 19112

267.546.0500

West Chester

44 W. Gay St.
Suite 202
West Chester, PA 19380

302.778.1300

WE'RE READY TO LISTEN

Let us know what challenges your business is facing, and we can discuss solutions to help you reach your goals. Fill out the form below to start the conversation.

To see career opportunities, apply for a job, or submit your resume, visit our Careers section.

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