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Case study  ·  Financial

A phased, personalized rollout for a redesigned secure investor site

How Trellist embedded with a top U.S. asset management firm to launch a Coming Soon experience and an Adobe Target opt-in toggle that phased in its redesigned secure site for investor clients.

Client
Top U.S. asset management firm
Industry
Financial

The challenge

This asset management firm was redesigning its authenticated secure site, a complex initiative spanning several internal teams with a hard launch date. UX, development, and QA could not wait on one another in sequence.

The client needed a partner who could coordinate across three internal teams on its own, report status daily, and keep the Adobe work on track without disrupting the wider program.

What we did

Trellist stepped in as the embedded technical partner, with senior front-end development and deep Adobe Target knowledge. The team worked from a clear hypothesis: a streamlined preview of the new site with an intuitive opt-in toggle would raise engagement, because transparency and control build trust.

  • Independent coordination. We worked across three client teams and reported daily, so the project manager could stay focused on broader objectives.
  • A Coming Soon page. With the client's UX team, we developed the public-facing Coming Soon page, embedding a micro frontend through Adobe Target.
  • Built-in feedback. A thumb survey inside the Target page variation captured qualitative feedback from users.
  • A phased rollout toggle. An opt-in toggle in Adobe Target let the redesign be activated by audience for all investor clients.
  • Quality and accessibility. Trellist oversaw QA and made sure accessibility standards were met throughout.
  • Connected environments. We kept the public-facing and authenticated experiences working together smoothly.

The impact, measured

The Coming Soon page launched on time, a major milestone in the broader secure site rollout.

  • A phased rollout the client could not have achieved without Trellist's coordination and technical execution.
  • Engagement insights from A/B testing, experience targeting, and embedded qualitative feedback.
  • Scalable personalization infrastructure for future secure site improvements.
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