Case study · Healthcare

A mobile companion for expectant mothers between office visits

How Trellist designed and built a mobile app that helps pregnant mothers and their caregivers track vitals and prepare for baby's arrival, extending care beyond the exam room.

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Client: Regional health system
Industry: Healthcare
Services: Customer Experience & Personalization

The challenge

Some of the most important moments in a pregnancy happen between appointments. Our client, a regional health system, wanted to give patients and their loved ones a higher level of care during those weeks, without adding strain on its care teams.

That meant an app that felt warm and trustworthy to expectant families, while fitting the health system's clinical and operational goals.

What we did

Trellist led the app from discovery through launch, shaping both the experience and the technology behind it.

In-depth discovery. We defined the target audience and personas, set the app's tone of voice, and aligned the user experience with organizational objectives.
Information architecture and prototypes. We laid out the app's structure and brought it to life through interactive prototypes and engaging creative design.
Front-end and back-end build. We developed the full experience, letting mothers and caregivers log and track important vitals and prepare for their baby's arrival.
Designed for the care team, too. The app supports patients virtually while helping care teams work more efficiently.