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Case study  ·  Manufacturing

Better navigation and smarter search for a new internal methodology

How Trellist built an on-brand internal site for rolling out a new company methodology, with an organized structure for documents and links and a site-wide search refined by the company's own metadata.

Client
Global agriculture science company
Platforms
SharePoint

The challenge

Our client was introducing a new internal methodology and needed a home for everything that came with it: documents, templates, and links to related resources. Employees had to be able to find the right material quickly, or adoption would stall.

Scattered files and generic search results made that hard. The team needed a structure that was easy to maintain as content grew, and a search that understood how the company actually organized its information.

What we did

Trellist designed and implemented an internal site that organized the methodology's content and made it easy to search.

  • An organized content structure. We created an easy-to-use structure for distributing documents and links, so content owners could keep it current without a lot of effort.
  • A design that reflects the brand. The site looks and feels like the company, which helps a new methodology feel official and trusted from day one.
  • A user-friendly document library. We shaped the collection of documents into an interface built for finding the right information fast.
  • Search with metadata refiners. A site-wide search queries the content within the site and lets people narrow results by the metadata that matters most to the business.

The impact, measured

An organized, easily maintained way to deliver methodology content, with search that helps employees find the right information on the first try.

  • Easier maintenance through an organized method of content delivery.
  • Faster findability with refiners built on company metadata.
  • A consistent brand experience for an important internal rollout.
  • A foundation for adoption as employees learn and use the new methodology.
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