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Case study  ·  Retail & Consumer Goods

20+ years building the digital engine behind a leading bridal retailer

How Trellist built the custom eCommerce, content, and asset management systems behind a leading online wedding destination, then extended it with new lines of business, an affiliate program, virtual product visualization, and a SharePoint store operations hub.

Client
National specialty bridal retailer
Platforms
SharePoint

The challenge

Our client set out to become the industry-leading online wedding destination. That meant every digital property and every promotion had to run on systems built for a retailer of its scale and seasonality.

The ambition kept growing. New lines of business needed their own digital strategies, the company saw revenue in the wider world of wedding products and services, and store teams still managed operations and training on paper.

What we did

Trellist has provided a full line of marketing and technology solutions for more than two decades, working as a flexible, hybrid extension of the client's team.

  • One platform for every property. We implemented custom enterprise eCommerce, content management, and asset management systems that drive all of the client's digital properties and promotions.
  • Strategy for new lines of business. We shaped the digital strategies for three new rollouts: bridesmaid, prom, and plus-size collections.
  • New revenue through partners. An affiliate program strategy opened revenue streams from a full line of wedding product and service providers.
  • Virtual visualization and digital stores. We created a virtual world where shoppers could visualize products and experiences, and replaced paper-based store management and training with a SharePoint solution.

The impact, measured

A retailer whose digital properties, promotions, partners, and stores all run on systems Trellist built and continues to grow with it.

20+
Years of ongoing partnership
Delivered through a flexible hybrid resource model
3
New lines of business launched
Bridesmaid, prom, and plus-size digital rollouts
  • A single foundation for every digital property and promotion.
  • Faster expansion into new lines of business with a strategy for each.
  • New revenue streams from a network of wedding product and service partners.
  • Paperless store operations with management and training moved into SharePoint.
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