Trellist Marketing and Technology provides intelligent business solutions for global, national, and regional clients across various industries. The firm offers professional services through its five divisions: Consulting, Branding and Marketing, Digital, Enterprise Technology, and Staffing. Trellist and its five divisions utilize a unique collective approach which is built to serve its clients as well as the employees who share ownership in the company.
Trellist Helps Public Ferry Service Provide Better Customer Communications
Mar 1, 2017
A national U.S. passenger and vehicle ferry service was challenged in its ability to create timely and targeted communications for its customers. They did not have real-time access to ticketing data, and the data that they did have was incomplete. Trellist was called in to help manage the service’s transactional data. Trellist setup a data collection plan, including clean-up, normalization and augmentation of the data. In addition, Trellist created a monthly data dashboard report providing the client with trends and insights surrounding the ongoing data collection. The client now has access to complete customer data, along with knowledge of trends and issues, allowing for timely and relevant communication with its customers.