Case Studies

250+ personalization activities in a year from an embedded Adobe Target team

Written by Gavin Garrison | Sep 28, 2026, 6:40:31 PM

The challenge

Our client wanted timely, localized, highly relevant web experiences that showed prospects and customers it knew them. Delivering that at scale takes a dedicated Adobe Target team.

Building a permanent team meant cost, hiring delays, and other headaches the firm could not justify. The work also had to happen inside a highly secure environment.

What we did

Trellist provided an offsite staffing and expertise solution: an account lead, a project lead, and three senior Adobe certified developers.

  • Requests from marketing. The team accepted customization requests directly from the client's internal marketing group.
  • Target configuration. We configured each activity in Adobe Target, including audience, location, timing, and frequency.
  • Content loaded and tested. Supporting content was loaded and tested before anything went live.
  • Deployment. Trellist deployed the content onto the client's website.
  • Leadership consulting. We advised the client's leadership on how to use the tool, organize resources, and build the program for future success.