We are looking for an experienced Program Manager to serve as the primary contact for the implementation and resource needs of client projects across several accounts. Qualified candidates should be prepared to interact with client stakeholders, third-party partners, and internal agency teams (including but not limited to marketing strategists, web developers, social media managers, paid media managers, copywriters, designers, etc.).
Project Managers at Trellist should acutely understand their assigned accounts and the client process. Candidates for this position must have a proven track record of delivery across interactive channels and platforms. This role will require close collaboration with clients and cross-functional teams. The ideal candidate will be comfortable with ambiguity and change, able to focus on the smallest detail as well as drive a team to project completion, keeping the big picture in sight.
Serve as primary day-to-day contact for client and internal communications for assigned projects
Ensure a collaborative ‘One Team’ approach comprising both client and Trellist team members
Perform daily functions, including setting up meetings and creating status reports, project plans and timelines, spec documents, necessary documentation for program delivery, ad trafficking, quality control
Work with department leads to secure and manage workflow through various internal departments and off-site and external partners
Manage budget against project scope, elevate scope changes and execute change orders as needed, mitigate risk, and elevate conflicts to upper management
Track project burn rate with upper management
Structure and scope complex digital and interactive projects such as websites, direct mail, omni-channel campaigns and much more.
Oversee the delivery and execution process, ensuring and facilitating effective team communication and collaboration.
Work with cross-functional teams to accommodate rapid change and deliver work under tight deadlines.
Use project management methodologies, including creation of relevant documentation, as well as Trellist’s and client’s software and systems to keep track of people and progress
3-5+ years of experience managing interactive projects and teams, optimally within an agency environment
Bachelor’s degree in related marketing field a plus
Must have experience working directly with clients
Must be responsible, detail-oriented, organized, dedicated, maintain a positive attitude, reliable, dynamic, enthusiastic, and able to stay calm in high-pressure situations.
Must have good communication skills, be self-motivated with the ability to work independently and as a team-player, accept suggestions and critique openly, work well under pressure, be able to manage multiple projects and prioritize projects according to changing deadlines
Passion for marketing and knowledge of best practices
B2B Manufacturing and/or Pharmaceutical industry agency experience a plus
Rigorous in organization and management, conscientious and adept in solving issues at all levels of a project
Collaborative with multiple stakeholders, communication and teamwork is critical
Outstanding oral and written communication skills one-on-one and in large groups, with the ability to communicate high-level concepts and overall business direction, organize information quickly and summarizing succinctly
Strong knowledge of account and project management principles, methods and techniques, with comfort in a technical environment
Ability to inspire, support and understand the interplay between people, processes and systems with ability to lead a team to a desired result
Trellist is a professional services firm delivering performance-driven business solutions that are flexible, innovative and optimized to maximize efficiency and return. The firm consults on, and integrates, data with marketing, design, technology and digital services for clients at the global, national and regional level. Trellist utilizes a unique approach to business—from the firm's employee-shared structure, to how it partners with its clients.
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